A classic book that still stands true to this day. This book has tons practical tools to help you strengthen your relationships with others and understand human connection.

Callouts: Become genuinely interested in other people.

The only way to get the best of an argument is to avoid it.

Remember that a person’s name is to that person the sweetest and most important sound in any language.

Don’t criticize, condemn or complain.

Ask questions instead of giving direct orders.

The only way on earth to influence other people is to talk about what they want and show them how to get it.

If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.  

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